Looking for a new opportunity?
Fleet Feet Brookfield has 1 open position for a Fit Expert. Position involves creating a welcoming environment for everyone, fitting customers for proper running and walking shoes, assisting with special events and helping customers find and select other appropriate gear for their needs. Position is part-time and can range from 10-30 hours per week depending on your availability and the needs of the store. Position offers the ability to grow and take over additional responsibilities based on the interests and capabilities of the individual, including but not limited to marketing, event planning, inventory management, merchandising, staff management and more.
-MUST LOVE HELPING OTHER PEOPLE ACHIEVE THEIR GOALS.
-Must be available at least one weekday per week (weekday hours are 10am-7pm). The ideal candidate would also be available for one weekend shift as well (open 10am-6pm on Saturdays and 11am-5pm on Sundays).
-Must be a fast learner.
-Must have an interest in running and/or being active.
Before you consider filling out our employment application, we have some things for you to think about. Is an opportunity at Fleet Feet the right fit for you? Test yourself with these questions:
Are you comfortable making recommendations? Our customers appreciate learning about our products…from shoe technology to the importance of carrying a hydration pack. You should be comfortable (even passionate and excited!) about suggesting items people will benefit from and enjoy.
Are you good at switching gears? When customer traffic slows, you will find yourself busy with stocking, cleaning and other tasks. But when somebody walks in the door, your focus has to switch 100% to friendly customer service, even if you are behind in your other tasks.
Can you stay calm and friendly under pressure? Imagine providing superior customer care to 2 guests at the same time (with your other team members doing the same) while 5 more guests are waiting. They all want the same level of attention and care, they want it in a timely fashion and they want you to be friendly and appreciative. Things can get very busy here and there is always other work to be done. Expect a fast pace for hours on end.
Are you willing to learn new things? People know us as the FIT experts. “FIT” does not just refer to shoes but all of our products and our service. We'll teach you everything you need to know but you’ll need to make an effort to learn and commit to memory information about all of our products so that you can deliver the highest level of service our guests have come to expect.
Are you patient and eager to serve people? We expect team members to take a friendly attitude towards customers; to smile and greet them as soon as they walk in, to make conversation with all kinds of people, to serve their needs, to take time and care for them. If you feel shy or awkward about talking with strangers or if you are not willing to serve guests (even touch their feet) you might not like it here.
Are you available on evenings and weekends? In this business, evenings and weekends are a KEY TIME when many of our customers shop and stop by the store for one of our many fun runs and seminars. It is critical to our continued success that our employees be flexible and comfortable working a variety of shifts, including evenings and weekends.
If you answered “yes” to these questions, please complete our EMPLOYMENT APPLICATION. Please also include a COVER LETTER with a brief description of why you want to work for us. If you have a resume, attach that too. You can either download the employment application, print it, fill it out and then bring it into the store with your cover letter and resume or you can download the application, fill it out and then email all the documents to email@example.com.